Supply chain management (SCM) is the process of planning, implementing and controlling the operations of the supply chain with the purpose of satisfying the customer requirements as efficiently as possible. SCM is concerned with the flow of products and information between supply chain member’s organizations. Recent development in technologies enables the organization to avail information easily in their premises.              The healthcare industry faces financial challenges driven by poor data quality.     Furthermore, lack of visibility and inaccurate data have resulted in inflated, unnecessary expenses and lost revenue. Improving supply chain performance has become one of the critical issues for gaining competitive advantages for healthcare companies. In this study we are identifying the various key performance indicators (KPI) to measure and analyses the efficiency of supply chain. From the various KPI we are choosing KPI particularly related to healthcare supply chain to improve its efficiency and analysis is done using statistical tools and the improvements are measured.

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Tue, 19/04/2011 - 21:18