The Online Banking is an application that has been developed for a well-established regional bank operating primarily in south India. The bank has several branches in key cities and towns in the north. In the world of this competitive environment and technological development, the bank has been totally computerized in the last 3 years, and to increase its customer base has started planning, for a concept called as e-banking; with this concept the bank wants to move very nearer to the customers and increase its basic operational strategies. Through Online Banking the bank wants to introduce the core concept of IT based Enabled Services (ITES). The Online Banking services are executed only upon the customer, and these Online Banking services would fully integrate with the core banking solution that is already in usage. The major idea is to provide a series of services to the customer through the internet, and make the customer feel flexible in calling out simple tasks faster instead of making visit to the bank every time. The Online Banking service is open only to savings bank. Customers and not for current account holders. The customer is privileged to use most of the system only as a viewing phase, the only online transactions the customer can do are chequebook requisition and fund transfer among his personal accounts.

Tags :
Your rating: None Average: 4 (2 votes)